1. How do I use the IcyGlow™ Face Roller?

Simply place the roller in your freezer for at least 4 hours. Once frozen, roll it gently on clean skin in upward and outward motions for 30–60 seconds.

2. How long does the roller stay cold?

The roller can stay cold for up to 20 minutes straight after being taken out of the freezer.

3. Can I use it every day?

Yes! The IcyGlow™ Roller is safe for daily use, even on sensitive skin.

4. Is it suitable for all skin types?

Absolutely. Our roller is dermatologist-approved and can be used on all skin types, including sensitive or acne-prone skin.

5. Can I use it with skincare products?

Yes. Using the roller after applying your serum or moisturizer can help improve absorption and maximize results.

6. What benefits can I expect?

• Reduced puffiness and dark circles

• Tighter, refreshed skin

• Minimized pores

• Natural glow boost

• Relaxing spa-like feeling at home

7. How do I clean the roller?

Rinse with warm water and mild soap after each use. Dry thoroughly before placing it back in the freezer.

8. How long will it take to receive my order?

Orders are processed within 1–2 business days and delivered in 7–12 business days within the US.

9. Can I return my product if I’m not satisfied?

Yes. We offer a 30-Day Money Back Guarantee. If you’re not fully satisfied, simply contact us at contact-us@geticyglow.com.

10. My order has multiple items. Why did I receive only one package?

Some items may ship separately because they are stored in different warehouses. Don’t worry – the rest of your order is on its way.